Dr. Rebecca Jones, MD
Offers telehealth
Clinical Overview
Dr. Rebecca Jones, MD works in Phoenix, AZ as
Insurance & Payment Information
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Superior Health Plan
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Curative PPOCurative PPO PlusCurative EPO
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First Health (Coventry Health Care) PPO
Office Locations
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Center for Neurology and Spine PC3805 E Bell Rd Ste 2400, Phoenix, AZ 85032
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Office4400 N 32nd St Ste 150, Phoenix, AZ 85018
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Office3308 N Higley Rd, Mesa, AZ 85215
Patient Experience & Satisfaction
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How likely are you to recommend Dr. Jones?
My experience with Dr. Rebecca Jones was very underwhelming. She came across as impatient and uninterested, and it was difficult to get clear answers to even simple questions. The communication from her and her office felt cold and unhelpful, and instead of trying to work through concerns, they eventually told us they would no longer continue care. If you’re looking for a neurologist who is approachable, communicative, and willing to engage with patients and their families, I would recommend choosing someone else. This office did not show the professionalism or compassion we expected.
I started seeing Dr Jones in 2022, now I have already hired an attorney to sue her for not being diagnosed properly and being misdiagnosed, putting my health in more danger and because this Dr Jones was the rudest doctor I have ever met, and I'm being kind when I say that. She kept telling me for over 3 years I’m just getting old and the body is gone make noises. I told her my short term memory is almost gone, I was already there, I was constantly peeing in my underwear as I had no control, etc... I kept going back for years and finally told my Physician, please find me another neurologist. She did and my new neurologist and cardiologist (both test for same things) and I was sent immediately to 5 MRI's and EGG and so much more, finally I was being taken seriously. When tests come back they immediately referred for surgery. As of now, my surgery is scheduled for next week. Both specialists said they were amazed!! That this was not caught before?! I have a spinal flattening in 3 places, my spinal cord flattened in my thoracic spine has a cyst and a web and fluid leaking out of my spinal cord, that has to be removed along with spinal decompression. On my cervical, I had prior surgery, so I'm considered extremely a sensitive case as my surgery will be very scary as I got so much worse over the years. On C6-7 Disc protrusion pressing nerve and on T6–T7 Arachnoid web/cyst indenting spinal cord. Small disc protrusion to the left side — pressing on or near the left C7 nerve root. indentation on the spinal cord at T6–T7, from an arachnoid web or small cyst. So my spinal cord is leaking out spinal fluid, and I have a possible small web or cyst at T6–T7 affecting the spinal cord being. I have had a previous thyroidectomy, so not looking good for me. in which I died and they bought me back, ending up with over 50 surgical staples, so if you can imagine I’M VERY SCARED. So, when my surgery will be completed, there will be 2 surgeons, and they will use robotics as well and I just pray every day that I will not die in this surgery. All this I found out as I was still complaining that I still can’t control my blader and my memory is so so bad. I worked for the government okay so I'm not dumb. This memory I get let go. I have suffered unbelievable a lot!!!! because this Dr has screwed my life up. There is so much more, but impossible to put it all in here, instead of her saying I'm just getting older, and the body is gone make noises, she should have listened to me and tried a little harder to find out what was wrong with me. I wanted to tell my story; in the hopes it will help Somone not go through what I went through. If I survive my surgery, I’m taking her to court. And one more thing, they told me after my surgery (if I survive) my short term memory will come back, and all my symptoms will go away, as it is happening due to spinal cord flattening etc.. so please pray for me as I’m scared for surgery. And one more thing lol but I want everyone to know this, the office kept telling me I missed some appointments, and I did due to my medical condition I could not help it as my short term memory was so affected, and they blame me for missing some appointments, when the Dr should have known this person is in danger and needs help, instead of just saying it was my fault for missing 3 appointments, but I lost so much more, I lost one job after another. So this Dr does not care okay, she should have known my symptoms and ordered the right MRI’s etc.. I suffered greatly and I’m scared. last year I have had 4 jobs as when people find out about my
I've had migraines for 33+ years and have had excellent Neurologists over the years that have since retired. I've been a patient with Dr. Jones for about two years and she is very knowledgeable, pleasant, empathetic and, stays up-to-date with the latest treatments and medications. She takes the time to listen then discuss the best and current treatment options with me. I never feel rushed. I have recommended Dr. Jones to others and will continue to do so.
I moved back to az about 4yr. I had to put together a med team for my injury. We'll long story a little shorter. It all stared with Dr Jones from the min she walked and introduced her self to me I had a good feeling about her.she sat me down and started on her white board and put together the plan we would follow. I have to say thst was a first. From there she helped put together a dream team for me. Im still a mess but she hasn't given up on me. Like the rest of the team. Don't take this wrong but she is loved, respected and a great doctor.
Very kind and knowledgeable Shows kindness and seems to really care. She addressed all my concerns and recommended follow up tests. I would highly recommend her
Horrible, cold woman who didn't seem to care. I would only recommend her to my worse enemies. Maybe not even them.
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Medical Expertise & Background
- *Medical News Today does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Common Patient Questions
Dr. Rebecca Jones, MD accepts new patients on Medical News Today.
Dr. Jones accepts telehealth appointments. Please call Dr. Jones's office to make an appointment.
Dr. Jones's office is located at 3805 E Bell Rd Ste 2400 Phoenix, AZ 85032. Get a map and directions to Dr. Jones's office here.
Dr. Jones frequently sees patients for
Dr. Jones has a star rating of 2.7/5 and has been reviewed 7 times.
Dr. Jones is board certified in
- University of Utah School of Medicine
- Neurology
- Mayo Clinic
Affiliated Hospitals & Medical Centers
- Banner University Medical Center Phoenix
- HonorHealth Scottsdale Thompson Peak Medical Center
- HonorHealth Deer Valley Medical Center
- Yavapai Regional Medical Center
- Chandler Regional Medical Center
- Banner Baywood Medical Center
- Canyon Vista Medical Center
- Kingman Regional Medical Center
- HonorHealth John C. Lincoln Medical Center
- Banner Estrella Medical Center
- HonorHealth Scottsdale Osborn Medical Center
- Abrazo Scottsdale Campus
- HonorHealth Sonoran Crossing Medical Center
- Wickenburg Community Hospital
Know Before You Go
Preventive care: what doctors want you to know
Preventive care can help identify current or future health and medical concerns before they become major.
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