Dr. Maria Regina Flores, MD

Doctor Flores seemed overworked and under pressure. Administration personnel not organized. All though I was on time for my appointment I continued to receive reminder calls and USPS letters of reminder every day for five days after my appointment. Lab Techs: Senior one was fine but her trainee or associate working with her was unprofessional in appearance and work ethic was lacking. Uniform was torn and needed to be cleaned, Blood draw set up for right arm vice left, shoved the syringe needle into area around the vein while looking away chatting until I hollered to stop. She said ops I guess I better go here, meaning the correct vein. Did not put my name labels on the four blood draw tubes before taking the blood. She placed each unlabeled tube with my blood samples into the receiver rack next to various other patients', then obtained and labeled each tube. Her answer to that was 'that's the way I do it'. Claims to have worked there for ten years. Bad and needs fixing.