Dr. Kanika Arora, MB Bs

1. Dismissive conduct — The physician appeared disengaged during the telehealth portion of the visit, providing only partial attention and minimal interaction.2. Lack of preparation — She was unprepared for the appointment and did not perform a thorough clinical evaluation.3. Premature diagnosis — She delivered an incorrect preliminary diagnosis and initiated a treatment plan before discussing findings with the patient.4. Accusatory communication — Her explanations were dismissive and at times accusatory.5. Inconsistent clinical reasoning — When informed of available test results, she abruptly changed both the diagnosis and treatment plan.6. Unprofessional delivery of serious diagnosis — She communicated a life-altering diagnosis of a degenerative condition with a level of callousness that required multiple nurses and hospitalists to intervene and support the patient afterward.7. Inappropriate discharge guidance — The encounter ended with her stating, “Go to a different hospital