Dr. David Carleton, MD

Upon my first meeting with Dr. Carleton, it was clear he hadn't read my notes. The nurses routinely come into the examining room without so much as an introduction before launching into vitals. They don’t do standard things like confirm my medicines. When I go for a shot, no one acknowledges my presence. I offer my name, only to be told some version of “I know who you are.” I once watched an elderly woman pushing a wheelchair with another elderly woman struggle to get through a door. There were three staff members within 10 feet of them and no one offered to help. Once I arrived for a 2 p.m. appointment at 1:45 p.m. (as instructed) to find the reception area empty except for other confused patients. At 2:05 p.m., we had to find someone in the back. I have had to work with the billing department twice now to resolve issues. In both cases, I found the staff member to be unprofessional or rude. This practice makes me feel awful, so I’m working on finding a new one.